Privacy Policy

Information We Collect

We collect information that you provide directly and some information automatically when you use our services.

• Contact details including name, email address, phone number, and postal address
• Financial information you share during consultations for planning purposes
• Communication records from emails, calls, and consultation sessions
• Website usage data including pages visited and interaction patterns

How We Use Your Information

We use your personal information solely for providing financial planning services and improving your experience.

• Providing personalised financial planning consultations and advice
• Communicating about your subscription and sending service updates
• Improving our services based on feedback and usage patterns
• Meeting legal and regulatory compliance requirements

Legal Basis for Processing

We process your personal data based on several legal grounds under UK GDPR and data protection law.

Information Sharing

We do not sell your personal information and only share it in limited circumstances necessary for service provision.

• With professional service providers who assist in delivering our services
• When required by law or to protect our legitimate business interests
• With your explicit consent for specific purposes you have approved

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality and analyse usage patterns.

For detailed information about our cookie practices, please see our Cookie Policy Cookie Policy

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Your Privacy Rights

Under UK GDPR, you have several rights regarding your personal data that we will honour promptly.

• Right to access your personal data and understand how we process it
• Right to correct inaccurate or incomplete personal information
• Right to request deletion of your personal data in certain circumstances
• Right to restrict processing of your personal data
• Right to receive your data in a portable format
• Right to object to processing based on legitimate interests

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years after service termination.

Questions About These Disclaimers

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at info@ravionthesula.com or write to us at our registered address.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes through email or website notice.